My Account link not working

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Profile Conan

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Message 1500 - Posted: 19 Jun 2020, 9:36:20 UTC

I am already logged in to my account from a previous visit.
When I click on my Account link from the main page nothing happens.

The only way I can access my account is finding me as a user and clicking on my user name. This only gives limited access to my account.

How do I get full access to my account back?

So even though I am logged in I can't get into my account.

Thanks
Conan
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Profile Conan

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Message 1501 - Posted: 19 Jun 2020, 9:38:08 UTC

As soon as I posted all started working again.

So you can ignore this thread.

Conan.
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Daniel

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Message 1509 - Posted: 25 Jun 2020, 4:17:17 UTC
Last modified: 25 Jun 2020, 4:27:27 UTC

I'm having the same problem.
I'm logged in, but I can't get to my account page.

Edit :
Like Conan, immediately after posting this message I was able to access my account again.
However, if I log out and then log in again, the problem returns.
I again can't access my account.
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Profile Jesús Carro
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Message 1513 - Posted: 29 Jun 2020, 15:21:10 UTC - in response to Message 1509.  

From which link you cannot access?
Jesús Carro
Universidad San Jorge
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Profile Coleslaw
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Message 1516 - Posted: 29 Jun 2020, 15:53:53 UTC - in response to Message 1513.  
Last modified: 29 Jun 2020, 15:57:05 UTC

Hopefully this is a work around everyone can use as I wasn't able to access my account page either.

Edit: All I am able to do is see my attached computers by visiting my profile page. If I click any of the "Your account" links, I do not see any of the options for my account.
Edit2: There looks to have been a delay. Now when I click on those links, it will bring up my account like it should.
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Daniel

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Message 1517 - Posted: 1 Jul 2020, 7:31:26 UTC - in response to Message 1513.  
Last modified: 1 Jul 2020, 8:05:51 UTC

I started on this page ...
https://denis.usj.es/en_US/

From the DENIS@Home drop-down menu, I click on "My Account", which takes me to this page ...
https://denis.usj.es/denisathome/login_form.php?next_url=home.php

I then enter my email address and password and click "Log in".
I then see the message "Already logged in".
The url is still https://denis.usj.es/denisathome/login_form.php?next_url=home.php

There is a link on this page that says "Your account", but if I click on it, the url doesn't change.
The message "Already logged in" is still there.

Edit:
I've tried some of the other "Your account" links, like the one at the bottom of this page or the one that Coleslaw mentioned, but I still can't access my account, it always says "Already logged in".

Edit2:
After clicking on various links unsuccessfully for a few minutes, I am now able to access my account again, although I guess that the next time I log in the problem will return.
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Profile Jesús Carro
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Message 1518 - Posted: 3 Jul 2020, 15:53:26 UTC

Thank you for all the details. I will check what is happening.

Best,
Jesús
Jesús Carro
Universidad San Jorge
@InSilicoHeart
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Message boards : Number crunching : My Account link not working