Account deleted
Message boards :
Number crunching :
Account deleted
Message board moderation
| Author | Message |
|---|---|
|
Send message Joined: 24 Jun 17 Posts: 1 Credit: 0 RAC: 0 |
Hey, I made more than 36k tasks on my account and then it was gone. I couldn't log in. How come? This is frustrating!!! I had to create again an account with the same mail account I Used before? Greets Pareto |
 Send message Joined: 8 Apr 15 Posts: 34 Credit: 389,238 RAC: 0   
|
Hey, Short Answer: SERVER/DATABASE CRASH. More detail here > Message boards : News : Problems in the server  
|
 Jesús Carro Send message Joined: 18 Mar 15 Posts: 284 Credit: 2,748,608 RAC: 0  |
Dear Pareto, Yes, we had a database crash last week and part of the information was lost. All the accounts created in the last six months have been lost. There are more details in the thread that Dr Who Fan has linked. I'm working on recover the e-mail address of these accounts to contact with the volunteers that are in your situation and to explain them the problems. Regardin the credit, yes, create again your account with the same e-mail address. We have an xml with all the credit stats. We are working on restore your values. Don't worry about that, you will have your credit. The credits are the small recognition that we can give you to your work. We are working to recognize all the work you have helped us to do. Thank you very much and sorry for the inconvenience. Best, Jesús. Jesús Carro Universidad San Jorge @InSilicoHeart |
 Send message Joined: 13 Apr 15 Posts: 14 Credit: 1,590,484 RAC: 0
|
Situation is now restored up till 17-06-2017 - I miss just one day's effort, 584 credits. |
